Shipping and returns Policy
Shipping
Shipping within the UK is £4.95 All parcels are sent by Royal Mail Tracked or ParcelForce Worldwide. Please allow 3 -5 business days for delivery
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International Shipping is £40 to £90 depending on location and is sent by Parcelforce Tracked Mail. Please allow up to 14 days for delivery.
I apologise for these high prices but it is out of my control.
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Live in the EU? Due to some packaging laws in EU countries Shipping to Europe is currently unavailable. Some countries are an exception but please contact me for shipping rates.
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Returns and Refunds
I am happy to accept returns for any of my baskets. Should you wish to return a basket for whatever reason then please contact me within 14 days of receiving your basket. All returns must be sent within 14 days of first receiving your basket. Once the basket has been returned and inspected a full refund will be given.
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.